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You can close Outlook, copy this file to your backup location and paste it to replace the NormalEmail.dotm on new computer.Īs for Custom Categories, we can back up it with the Note item as a workaorund: For Outlook 2016, it is located in:Ĭ:\Users\%username%\AppData\Roaming\Microsoft\Templates Get to save Normal.Additionally, the Quick Parts are saved in a file called NormalEmail.dotm and is located in your Templates folder. You don't have to save any particular one (you can cancel), but you do

Using either the button or the shortcut, you'll get a chance to save all open files, including the Normal template. beside "Keyboard shortcuts," find FileSaveAll in theĪll Commands category, and assign a keyboard shortcut. Alternatively, on theĬustomize Ribbon tab of the Options, clickĬustomize. Atįile | Options | Quick Access Toolbar, find Save All in theĪll Commands category and add it to the QAT.

This can get old if you have to do it often, however, so there's another approach to save the Normal template manually. This could get old if you have to do it often, however, so another approach is to force the Normal template to be saved. Undo button is not activated), press Spacebar, thenīackspace to “dirty” the file, thus ensuring that the template will actually be saved. If the changes you have made have not been recognized as changes (the

Make the desired changes to the Normal file, and then save and close Normal opens, but note that it may not be on top of all windows. Because it can be difficult to find (it's in a hidden folder), we often suggest a shortcut: If that's not an option, there are two steps you can take to save the Normal template deliberately.įor some purposes, it is convenient to be able to open the Normal template for editing. The best approach, of course, is to identify the interfering add-in and, if possible, disable it. If you don't get the prompt when you quit Word after creating an AutoText entry, then this is likely the problem. Make sure o have "Prompt before saving Normal template" enabled atįile | Options | Advanced: Save.

As Charles says, it could be that an add-in is preventing the Normal template from being saved (an example is PDF Complete, preinstalled on many HP computers some years ago).